Shipping and Return Policies

General Shipping Policies:

Please allow 5 to 7 business days for all orders to be fulfilled. Orders are not fulfilled over the weekend. Order fulfillments do not include shipping transit time.

Shipping carriers will be selected by the printer after checkout. Shipping transit times vary depending on your shipping address and your chosen carrier/shipping service. Please see below for more information on transit times.

Once an order has been marked as "fulfilled", you will receive a shipment confirmation email from the carrier. This will be sent to the email address provided with your order. Please check your "junk" mailbox as sometimes confirmation emails may end up there. All shipment confirmation emails contain tracking numbers provided by the carrier.

Please note: items marked as backordered do not follow standard shipping times. All backordered items are fulfilled in the order they were received once the item has completed production. Orders with multiple items may ship separately, but a backordered item may cause delays in shipping the entire order.

Domestic Shipping Policies:

All domestic orders (within the United States) are shipped directly from the printer. Priority shipping my be available based on the carrier. Domestic orders should typically arrive between 3 to 5 business days after your order has been shipped. If the carrier is anticipating delays due to weather or other factors, those updates will be available from the carrier and corresponding tracking number.

Contact these common carriers with your tracking number as reference:
USPS - 1 (800) 275-8777
UPSĀ® - 1 (800) 742-5877
DHL - 1 (800) 225-5345

Domestic orders are not insured.

International Shipping Policies:

All international orders are shipped through the printer directly. Priority shipping may not be available. International orders may take up to 2 business weeks to arrive.

Please note: once an international order has left the United States, the order is turned over to the local postal service for your country. For questions regarding the tracking and status of your order, once it has left the United States, please direct your inquiries to the carrier selected at checkout. You may use your tracking number as a reference.

Please note: certain countries require a customs fee be paid for any merchandise purchased outside of your country. We are not responsible for applicable customs fees. Failure to pay customs fees may result in your item being rejected entry and it being returned back to our warehouse. For more information regarding returned orders please read our "Return Policies" section below.

IMPORTANT NOTICE FOR AUSTRALIA ORDERS: As of July 1st, 2018, all imports into Australia will be subject to a new 10% GST tax on low-value goods. We are not responsible for any additional taxes your country of origin may place on imported goods. No refunds will be issued due to a failure to pay required import taxes and orders WILL NOT be reshipped if they are returned to our warehouse due to a failure to pay required import taxes. For more information please visit: https://www.ato.gov.au/Business/GST/.

Return and Refund Policies:

All orders are final. There are no exchanges or refunds issued once an order has been placed.

Refunds are not issued for orders that were unable to be delivered due to insufficient or incomplete shipping addresses provided under your order. If an order is returned to our warehouse due to a failure to pay customs fees (International Orders only), was returned because of an insufficient address provided under your original order, was refused by the sender or sent to an address that is no longer valid, you will be required to pay an additional postage fee to have your item reshipped.

Orders that are returned to us will be held in our warehouse for 6 months. After 6 months, unclaimed orders are added back into inventory. If an order is returned to our warehouse, we will reach out to the email address provided under your original order and give detailed instructions on how to claim and have your item reshipped.

Refunds are issued on a case-by-case basis and are only issued for one of the below reasons:

1) You received an incorrect order.

2) You received wrongly shipped items.

3) You received the wrong item in your shipment.

4) Your order was missing items from your original order.